SHIPPING POLICY
Thank you for shopping with Revaloreco.store. We are committed to delivering your pet products safely and efficiently. Please review our shipping policy below for important information regarding order processing and delivery.
Order Processing
- Orders are typically processed within 1β3 business days after payment is confirmed.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During periods of high order volume, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on your location:
- United States: 7β15 business days
- Canada: 7β18 business days
- United Kingdom: 7β15 business days
- Australia: 7β18 business days
- Europe: 7β20 business days
- Other International Destinations: 10β25 business days
Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take a few days to appear after shipment.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country's customs authority. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your order. Revaloreco.store is not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our customer support team. We will work with the shipping carrier to investigate the issue and assist you whenever possible.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging. We will review the issue and arrange a suitable resolution.
Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team. We are always happy to assist you.
Thank you for choosing Revaloreco.store.