REFUND POLICY

Thank you for shopping at Revaloreco.store. We strive to provide high-quality pet products and excellent customer service. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, the item must:

• Be unused and in the same condition that you received it.
• Be in its original packaging.
• Include proof of purchase or order confirmation.

Certain items may not be eligible for return due to hygiene or safety reasons.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional time to post the refund to your account.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Order Cancellations

Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, it can no longer be canceled.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item received from us.

Non-Refundable Items

The following items may not be eligible for refunds or returns:

• Used pet products
• Gift cards
• Clearance or final-sale items
• Personalized or customized products

Contact Us

If you have any questions regarding our Refund Policy, please contact our customer support team. We are committed to ensuring your satisfaction and will do our best to assist you.

Thank you for choosing Revaloreco.store.