Refund policy

Return & Refund Policy

Returns

• We accept returns within 30 days of delivery.
• Items must be unused, in their original condition, and in original packaging.
• Customers must contact us before returning any item.

Damaged or Defective Items

• If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos.
• We will provide a replacement or full refund at no additional cost.

Lost Packages

• If your package is lost in transit, please contact us and we will investigate with the carrier.
• Eligible orders may receive a replacement or refund.

Non-Returnable Items

• Personalized items
• Gift cards
• Final sale items

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Refund Processing

• Approved refunds are typically processed within 5–10 business days after approval.